STAVI Is Hiring a Sales Manager

JOB DESCRIPTION

Position: Sales Manager

- Department: Sales Department

- Reports to: Board of Directors

- Number of staff managed: 4

I. Job objective:

Run the sales department’s operations and deliver the Company’s business targets according to the monthly/quarterly/annual plan.

II. Specific duties:

1. Maintain and nurture business relationships with existing kitchens. Look after the company’s customer database and seek out customers such as factories and schools that need industrial catering.

2. Draw up business plans and develop new customers through personal and company relationships.

3. Advise the Board of Directors on market development, on ways of approaching customers and on handling situations as they arise.

4. Fully carry out the customer approach procedures and the procedures for handling information received from customers.

5. Prepare the sales department’s plan and submit the draft contract to the Board of Directors once the customer has agreed in principle, then complete the contract signing procedures.

6. Directly implement and push forward the performance of contracts, and together with the customer inspect the quality of the meal service the kitchen provides to that customer.

7. Receive and handle customer complaints about service quality.

8. Allocate sales territories to each member of staff and develop business in the assigned territory.

9. Support the completion of tender documents when requested by customers.

10. Receive potential customer information from telesales and proceed to meet, discuss and present projects, and so on, with the aim of closing contracts.

11. Coordinate with other departments to carry out other customer care work such as courtesy visits, organising appreciation/promotion programmes, supporting kitchen set-up when necessary, and so on.

12. Proactively plan and carry out the gathering of customer feedback through various channels such as telephone, in-person meetings, on-site surveys, and so on, and compile weekly reports for the Board of Directors on customer feedback.

13. Train and guide the team in professional skills.

III. Benefits

1. Thorough, in-depth training to improve professional expertise and soft skills

2. A clear training and promotion path for staff

3. Working in a professional, dynamic and creative environment

4. Full entitlements in accordance with the law and with the Company’s regulations

5. A fixed salary and commission worthy of your ability that encourages staff development

6. A 13th-month salary and holiday and Tet bonuses

7. Entitlement to the company’s team building and travel benefit policies

8. Total income of VND 30–60 million/month: base salary + monthly commission + bonuses

IV. Requirements:

1. College degree or higher in Business Administration, Commercial Economics or Marketing.

2. At least 1 year of sales experience; experience in the industrial catering segment is an advantage.

3. Proficient in office software such as Word, Excel, PowerPoint, and so on, & software relevant to the work

4. Enthusiastic, dynamic, independent and sharp.

5. Able to drive individual and team sales performance.

6. Good communication skills, persistence towards goals, hard-working.

7. A passion for self-development and a strong desire to earn.

8. Eager to learn, ambitious, and determined to become the best version of yourself.